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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley M. Newman

May 4, 2026

5  out of  5
rating by Ashley M. Newman
"Karen saved us thousands a year of just 3 drivers with 3 vehicles, not even exaggerating. Our coverage improved, and the process is so much easier. Couldn’t recommend her more highly!"
We responded:
"We appreciate your review, Ashley. We are so happy that you had such a wonderful experience with State Farm Agent Brandon Baxter’s Team here in Conway ! "
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Brandon Ronkainen

May 4, 2026

5  out of  5
rating by Brandon Ronkainen
"I came in to this business tired of dealing with solely online auto insurance and was able to walk out 20 minutes later insured, thanks to Lowell. The process was smooth and all staff seemed happy to help. I’d definitely recommend."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brandon Baxter’s Team. "
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Bryson Morris

May 4, 2026

5  out of  5
rating by Bryson Morris
"I’m very happy with Brandon Baxter - State Farm. Lowell, my agent, managed to get me better coverage than my old policy for a lower price. The branch was very welcoming and the process was easy and straightforward."
We responded:
"Wow, thank you for the 5-star review, Bryson! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Braxton Mills

May 1, 2026

5  out of  5
rating by Braxton Mills
"Rebecca was great at helping me with a quote on life and auto insurance! Loved my experience with her."
We responded:
"Braxton, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brandon Baxter’s Team here in our Conway office. "
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Henry Harris

April 30, 2026

5  out of  5
rating by Henry Harris
"Go see Rebecca Conley for all your insurance needs. She will take care of any issue you have right away."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Samantha Hester

April 30, 2026

5  out of  5
rating by Samantha Hester
"This agency is the best! Karen was able to save me so much money on my car insurance, plus I was able to add renters insurance! Coverage on two vehicles, a motorcycle and renters insurance is over $100 per month cheaper than my previous coverage on just two vehicles! Can’t recommend Karen enough!!"
We responded:
"Thank you so much for the 5-star rating, Samantha! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Matthew Clarke

April 30, 2026

5  out of  5
rating by Matthew Clarke
"We saved $70/month when we switched our autos to State Farm for better coverage! We even got a life policy on my son to set him up for his future. Tabitha did a great job getting us what we need for a good price! Yall should give them a call!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Brandon Baxter’s Team. "
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Darren Jackson

April 23, 2026

5  out of  5
rating by Darren Jackson
"Karen Turner did amazing work with my claim. I had several questions and she answered every one. She guided me through the entire process as this was my first claim. I would recommend Brandon Baxter State Farm to anyone."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brandon Baxter’s Team. "
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Nylla Hines

April 17, 2026

5  out of  5
rating by Nylla Hines
"I called to get a total loss letter. I spoke with Tabitha. She was amazing. She explained everything to me so that I would be aware. I appreciated her for being such a breath of fresh air."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brandon Baxter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Conway ."
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Bill Burchfield

April 2, 2026

5  out of  5
rating by Bill Burchfield
"Rebecca helped me tremendously when I needed information concerning my granddaughter’s policy. I could not get in touch with my granddaughter and Rebecca went the extra mile to get me the information I needed. Most importantly to me, she was doing it with a very friendly attitude and convinced me that she really likes her job and is very concerned with the customer’s needs. In this case, it was the customer’s 80 yr old grandfather. Kudos to you, Rebecca. I believe you’re a valuable employee! Thank you!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brandon Baxter’s Team! We deeply appreciate your kind words here in Conway . "
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Christina Reed

March 12, 2026

5  out of  5
rating by Christina Reed
"Since day, one, just getting a quote over the phone, all of the staff at the Brandon Baxter State Farm Agency has always gone above and beyond helping me with any, and all of my insurance needs and have answered all of my questions in a timely manner whether in person or over the phone, I would highly recommend Brandon Baxter State Farm and (Rebecca Conley is a superstar) for any and all of your Insurance needs."
We responded:
"Thank you Christina, I’m glad to hear you have had a great experience! "
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Daniel Mankey

March 4, 2026

5  out of  5
rating by Daniel Mankey
"Tabitha was very helpful with our policy review. She took the time to explain everything, including our life insurance, in a way that was easy to understand. We really appreciate her help."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Brandon Baxter’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jamie Yoshida

February 27, 2026

5  out of  5
rating by Jamie Yoshida
"We are currently planning a move to Arkansas and had the pleasure of working with Karen Turner at State Farm to get insurance quotes ahead of our relocation. Karen has been absolutely amazing throughout the process. She has been incredibly helpful, knowledgeable, and responsive, taking the time to explain our options and make sure we understand our coverage before the move. She truly made what could have been a stressful part of relocating feel simple and organized. I would highly recommend Karen Turner to anyone looking for insurance assistance. Her professionalism and genuine willingness to help really stand out!"
We responded:
"Jamie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brandon Baxter’s Team here in our Conway office. "
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Brandi Mase

February 26, 2026

5  out of  5
rating by Brandi Mase
"What a wonderful experience! I was having issues with my previous insurance company, contacted Karen at Brandon Baxter Insurance and she help me so much, including saving hundreds of dollars. The process of switching insurance companies was smooth. Karen provided me with great knowledge and recommend her and this team to everyone! Thank you, Karen."
We responded:
"We appreciate your review, Brandi. We are so happy that you had such a wonderful experience with State Farm Agent Brandon Baxter’s Team here in Conway ! "
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Kurt Von Eschen

February 25, 2026

5  out of  5
rating by Kurt Von Eschen
"We joined Brandon Baxter State Farm 3 1/2 years ago and we have really enjoyed working with them. They have a fantastic customer service team and yearly they review my policies to see if I need to update or change anything based on our season of life. I feel like they clearly explain to me the ever changing landscape of home, auto and life insurance. I would highly recommend!"
We responded:
"Thank you for the amazing review, Kurt! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ryan Norris

February 13, 2026

5  out of  5
rating by Ryan Norris
"Lowell is excellent. Such a great attitude and friendly guy."
We responded:
"Thank you for your kind review of State Farm Agent Brandon Baxter’s Team. We appreciate it! Thank you for the amazing review, Ryan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Kimberly Phillips

February 10, 2026

5  out of  5
rating by Kimberly Phillips
"State Farm is the best insurance company, they are nice and friendly and reliable. They take the time to explain your policy and help you get the best coverage possible. Brandon Baxter State Farm Insurance Agent I give a 10 out of 10."
We responded:
"We appreciate your review, Kimberly. We are so happy that you had such a wonderful experience with State Farm Agent Brandon Baxter’s Team here in Conway ! "
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Laveer Summers

February 10, 2026

5  out of  5
rating by Laveer Summers
"Tabitha was great, talked with her about my insurance today. She was very informative about coverage! Rebecca helped me out one day when I needed a tow for my car. She was very helpful. I recommend both of those women!!"
We responded:
"Thank you for your kind review of State Farm Agent Brandon Baxter’s Team. We appreciate it! Thank you for the amazing review, Laveer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Victor Aldaco

February 9, 2026

5  out of  5
rating by Victor Aldaco
"Spoke with Karen today for a quote , she was very good at helping me understand the state farm policies, will be switching over soon! Thanks Karen 🤗🤗🤗🤗"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jamie Stevens

February 6, 2026

5  out of  5
rating by Jamie Stevens
"Tabitha was very pleasant,and well prepared. She explained everything very well and and didn't make me feel pressured at anytime. I look forward to future business with her."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brandon Baxter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Conway ."
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Andrew Chase

February 5, 2026

5  out of  5
rating by Andrew Chase
"Rebecca is simply amazing! She is a great asset to to your business! She's very knowledgeable, friendly, and her customer service skills are on point! Keep ahold of her! Your won't find another one like her! More than once she has helped our family with our insurance needs!"
We responded:
"Andrew, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Hunter Watkins

February 3, 2026

5  out of  5
rating by Hunter Watkins
"Rebecca did a great job helping me get my polices up to date!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brandon Baxter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Conway ."
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Jay Wade

January 30, 2026

5  out of  5
rating by Jay Wade
"Lowell Benson did an excellent job taking care of us and our needs. We highly recommend him and his team!"
We responded:
"Jay, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brandon Baxter’s Team here in our Conway office. "
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alexis garner

January 30, 2026

5  out of  5
rating by alexis garner
"Becca Was Amazing In Assisting Me With My insurance Needs Attentive And Responsive To My Questions And Concerns ! Can’t Wait To Get My Life Insurance Policy Done"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brandon Baxter’s Team. "
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L S

January 29, 2026

5  out of  5
rating by L S
"Lowell Benson is the awesome agent who recently made my insurance transfer super easy, and, he added coverage that I did not have prior, yet lowered my annual premium overall 500 plus dollars. I was very impressed with my level of service from irst text, to transfer, to transaction. I will definitely tell people about my great price, with suxh A-1 customer service with State Farm and Mr. Benson! Thank you again!"
We responded:
"Thank you for the 5-star review, L! Here on State Farm Agent Brandon Baxter’s Team, we are proud to serve our community and appreciate your recognition. "