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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Reed

March 12, 2026

5  out of  5
rating by Christina Reed
"Since day, one, just getting a quote over the phone, all of the staff at the Brandon Baxter State Farm Agency has always gone above and beyond helping me with any, and all of my insurance needs and have answered all of my questions in a timely manner whether in person or over the phone, I would highly recommend Brandon Baxter State Farm and (Rebecca Conley is a superstar) for any and all of your Insurance needs."
We responded:
"Thank you Christina, I’m glad to hear you have had a great experience! "
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Daniel Mankey

March 4, 2026

5  out of  5
rating by Daniel Mankey
"Tabitha was very helpful with our policy review. She took the time to explain everything, including our life insurance, in a way that was easy to understand. We really appreciate her help."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Brandon Baxter’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jamie Yoshida

February 27, 2026

5  out of  5
rating by Jamie Yoshida
"We are currently planning a move to Arkansas and had the pleasure of working with Karen Turner at State Farm to get insurance quotes ahead of our relocation. Karen has been absolutely amazing throughout the process. She has been incredibly helpful, knowledgeable, and responsive, taking the time to explain our options and make sure we understand our coverage before the move. She truly made what could have been a stressful part of relocating feel simple and organized. I would highly recommend Karen Turner to anyone looking for insurance assistance. Her professionalism and genuine willingness to help really stand out!"
We responded:
"Jamie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brandon Baxter’s Team here in our Conway office. "
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Brandi Mase

February 26, 2026

5  out of  5
rating by Brandi Mase
"What a wonderful experience! I was having issues with my previous insurance company, contacted Karen at Brandon Baxter Insurance and she help me so much, including saving hundreds of dollars. The process of switching insurance companies was smooth. Karen provided me with great knowledge and recommend her and this team to everyone! Thank you, Karen."
We responded:
"We appreciate your review, Brandi. We are so happy that you had such a wonderful experience with State Farm Agent Brandon Baxter’s Team here in Conway ! "
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Kurt Von Eschen

February 25, 2026

5  out of  5
rating by Kurt Von Eschen
"We joined Brandon Baxter State Farm 3 1/2 years ago and we have really enjoyed working with them. They have a fantastic customer service team and yearly they review my policies to see if I need to update or change anything based on our season of life. I feel like they clearly explain to me the ever changing landscape of home, auto and life insurance. I would highly recommend!"
We responded:
"Thank you for the amazing review, Kurt! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ryan Norris

February 13, 2026

5  out of  5
rating by Ryan Norris
"Lowell is excellent. Such a great attitude and friendly guy."
We responded:
"Thank you for your kind review of State Farm Agent Brandon Baxter’s Team. We appreciate it! Thank you for the amazing review, Ryan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Kimberly Phillips

February 10, 2026

5  out of  5
rating by Kimberly Phillips
"State Farm is the best insurance company, they are nice and friendly and reliable. They take the time to explain your policy and help you get the best coverage possible. Brandon Baxter State Farm Insurance Agent I give a 10 out of 10."
We responded:
"We appreciate your review, Kimberly. We are so happy that you had such a wonderful experience with State Farm Agent Brandon Baxter’s Team here in Conway ! "
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Laveer Summers

February 10, 2026

5  out of  5
rating by Laveer Summers
"Tabitha was great, talked with her about my insurance today. She was very informative about coverage! Rebecca helped me out one day when I needed a tow for my car. She was very helpful. I recommend both of those women!!"
We responded:
"Thank you for your kind review of State Farm Agent Brandon Baxter’s Team. We appreciate it! Thank you for the amazing review, Laveer! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Victor Aldaco

February 9, 2026

5  out of  5
rating by Victor Aldaco
"Spoke with Karen today for a quote , she was very good at helping me understand the state farm policies, will be switching over soon! Thanks Karen 🤗🤗🤗🤗"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jamie Stevens

February 6, 2026

5  out of  5
rating by Jamie Stevens
"Tabitha was very pleasant,and well prepared. She explained everything very well and and didn't make me feel pressured at anytime. I look forward to future business with her."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brandon Baxter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Conway ."
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Andrew Chase

February 5, 2026

5  out of  5
rating by Andrew Chase
"Rebecca is simply amazing! She is a great asset to to your business! She's very knowledgeable, friendly, and her customer service skills are on point! Keep ahold of her! Your won't find another one like her! More than once she has helped our family with our insurance needs!"
We responded:
"Andrew, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Hunter Watkins

February 3, 2026

5  out of  5
rating by Hunter Watkins
"Rebecca did a great job helping me get my polices up to date!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brandon Baxter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Conway ."
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Jay Wade

January 30, 2026

5  out of  5
rating by Jay Wade
"Lowell Benson did an excellent job taking care of us and our needs. We highly recommend him and his team!"
We responded:
"Jay, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brandon Baxter’s Team here in our Conway office. "
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alexis garner

January 30, 2026

5  out of  5
rating by alexis garner
"Becca Was Amazing In Assisting Me With My insurance Needs Attentive And Responsive To My Questions And Concerns ! Can’t Wait To Get My Life Insurance Policy Done"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Brandon Baxter’s Team. "
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L S

January 29, 2026

5  out of  5
rating by L S
"Lowell Benson is the awesome agent who recently made my insurance transfer super easy, and, he added coverage that I did not have prior, yet lowered my annual premium overall 500 plus dollars. I was very impressed with my level of service from irst text, to transfer, to transaction. I will definitely tell people about my great price, with suxh A-1 customer service with State Farm and Mr. Benson! Thank you again!"
We responded:
"Thank you for the 5-star review, L! Here on State Farm Agent Brandon Baxter’s Team, we are proud to serve our community and appreciate your recognition. "
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Dederian Smith

January 28, 2026

5  out of  5
rating by Dederian Smith
"I've been with State Farm for many years. I currently live in Arkansas and I'm still very pleased with my policy and services. I don't drive much due to working from home, and I've never had any accidents. The price of my policy has always been reasonable, considering those factors, and the agents have been informative and kind. Karen assisted me today and gave great news about a decrease in my premium. Savings are always appreciated. I will always use State Farm for my insurance needs!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brandon Baxter’s Team! We deeply appreciate your kind words here in Conway . "
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Trisha Marsh

January 27, 2026

5  out of  5
rating by Trisha Marsh
"I spoke with Karen this morning she was fast and on top of answering my questions and getting my policy changed I greatly appreciated her"
We responded:
"Thank you so much for the 5-star rating, Trisha! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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michael Sharkan

January 8, 2026

5  out of  5
rating by michael Sharkan
"Becca has been handling my insurance needs for a few years now and is always great at explaining the policy’s thoroughly and getting me covered. She recently helped me set up a great life insurance plan and made it quick and easy!"
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Shelly Ritchie

December 20, 2025

5  out of  5
rating by Shelly Ritchie
"Karen has been very helpful. I asked for a quote on a car and a house. And now I’m adding another house. I appreciate how easy this has been."
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Samuel Harris

December 20, 2025

5  out of  5
rating by Samuel Harris
"Tabitha Hodge was extremely helpful and knowledgeable, clearly explaining my policy in a way that was easy to understand."
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Sloane Precure

December 13, 2025

5  out of  5
rating by Sloane Precure
"Karen Turner was super helpful and friendly on the phone! Always great service here!"
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Emily Weller

November 5, 2025

5  out of  5
rating by Emily Weller
"Lowell was excellent. Not the usual aggressive salesman type that you usually deal with when it comes to insurance. He made sure I got the custom coverage I needed for a great price, called and responded very quickly, was very friendly, and provided all the information I needed. Went above and beyond."
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Robert Steven

October 21, 2025

5  out of  5
rating by Robert Steven
"Just wanted to write this review and say that KAREN is amazing and so professional and courteous! State farm is the best! Thank you for what you do!"
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Hannah Stafford

October 9, 2025

5  out of  5
rating by Hannah Stafford
"I have had the pleasure pf speaking and working with Tabitha Clarke on my car and homeowners insurance . She is very knowledgeable professional courteous and thorough in all her dealings . She saved me money and does an awesome job . I appreciated the spirit of excellence in her work ahead does ."
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Kevin Montgomery

October 1, 2025

5  out of  5
rating by Kevin Montgomery
"I can’t say enough great things about Brandon Baxter’s team at State Farm! I want to give a HUGE shoutout to Karen Turner. Karen went above and beyond to help me with my coverage, and thanks to her, my full coverage rate from my previous insurance was lowered by over $145.00 a month. She made the whole process easy within a 15 minute phone call! She explained everything clearly, was patient, professional, and genuinely cared.That kind of customer service is rare these days, and I’m so grateful for her help. If you’re looking for insurance with a team that treats you like family and works hard to save you money, I highly recommend Brandon Baxter’s State Farm office—and especially Karen Turner. Thank you, Karen, for the outstanding service!"