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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JanNell Curtis

June 30, 2026

5  out of  5
rating by JanNell Curtis
"Karen was very friendly & helpful."
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Ashley Williamson

June 30, 2026

5  out of  5
rating by Ashley Williamson
"Thank you Karen for helping me get my new vehicle added to my policy quickly! Yall are the best!"
We responded:
"Thank you for you business Ashley, glad we could help! "
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JEF F

June 29, 2026

5  out of  5
rating by JEF F
"Appreciate the policy review with Tabitha. Would recommend this agency to anyone looking for insurance. Thank you!"
We responded:
"JEF, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brandon Baxter’s Team!"
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Evan Balsam

June 26, 2026

5  out of  5
rating by Evan Balsam
"Tabatha helped us out and was very thorough and welcoming!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Brandon Baxter’s Team here in Conway . "
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Grace

June 24, 2026

5  out of  5
rating by Grace
"Rebecca was super helpful! You can tell she is very knowledgeable and loves her job."
We responded:
"Thank you for your kind review of State Farm Agent Brandon Baxter’s Team. We appreciate it!"
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Garlen Davis

June 10, 2026

5  out of  5
rating by Garlen Davis
"Lowell was extremely helpful in offering me a plan of insurance that are aligned with my needs. He also saved cost for me in the home and auto coverages."
We responded:
"Thank you for your kind review of State Farm Agent Brandon Baxter’s Team. We appreciate it!"
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Terri Swan

June 3, 2026

5  out of  5
rating by Terri Swan
"I just switched to State Farm after meeting with Lowell Benson. Saved a huge amount on my car insurance and also switched my house insurance."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brandon Baxter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Conway ."
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Melissa Hannah Satterfield

May 22, 2026

5  out of  5
rating by Melissa Hannah Satterfield
"I have been with State Farm for decades. Brandon Baxter has restored my faith and been very helpful in one of the most difficult times in my life. It has been amazing, but about 8 years ago, my agent retired, and the person who took over has not provided the services I was accustomed to. I was actively shopping for a new company to take over all our coverage, house, and cars. A friend recommended Brandon Baxter. Of course I was dragging my feet. My husband got a different insurance for our car thinking it was a better deal and it was ridiculously expensive. 3 weeks ago, my husband passed away unexpectedly. I knew I needed help in making decisions about coverage. In one phone call, they had both automobiles covered for significantly cheaper. I made them aware that I would likely sell my husband's beloved truck. I reached out today to ask what I needed to do, and the reply was, "just give us a call when the sale is done, and we'll take care of the rest". While we were discussing this there was a gentle question posed about if I had life insurance. Long story on that, but what I have is minimal at best. Asking me a few questions, they asked if they could look into some options and gather some quotes for me. Later they shared the various options said there was no pressure but wanted to make sure I knew how they could support me in that realm. With the unexpected death of my husband, making sure things are in place should I pass unexpectedly has become important, but honestly, the thought of researching that is very overwhelming. I appreciate the information shared and the discussion of things to consider. Having a proactive and attentive agent is critical. I am glad I transferred to a new agent who can help make sure I am taken care of. I'll say working with him is "like a good neighbor" and they have been there."
We responded:
"Thank you for taking the time to leave such a great review, Melissa. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Maria Franco

May 22, 2026

5  out of  5
rating by Maria Franco
"All of the staff have been extremely helpful when I have any issues. I live 3 hours away, but stick with him because they take care of any issues that I have in an extremely friendly and efficient manner."
We responded:
"Maria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Brandon Baxter’s Team!"
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Ashley M. Newman

May 4, 2026

5  out of  5
rating by Ashley M. Newman
"Karen saved us thousands a year of just 3 drivers with 3 vehicles, not even exaggerating. Our coverage improved, and the process is so much easier. Couldn’t recommend her more highly!"
We responded:
"We appreciate your review, Ashley. We are so happy that you had such a wonderful experience with State Farm Agent Brandon Baxter’s Team here in Conway ! "
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Brandon Ronkainen

May 4, 2026

5  out of  5
rating by Brandon Ronkainen
"I came in to this business tired of dealing with solely online auto insurance and was able to walk out 20 minutes later insured, thanks to Lowell. The process was smooth and all staff seemed happy to help. I’d definitely recommend."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brandon Baxter’s Team. "
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Bryson Morris

May 4, 2026

5  out of  5
rating by Bryson Morris
"I’m very happy with Brandon Baxter - State Farm. Lowell, my agent, managed to get me better coverage than my old policy for a lower price. The branch was very welcoming and the process was easy and straightforward."
We responded:
"Wow, thank you for the 5-star review, Bryson! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Braxton Mills

May 1, 2026

5  out of  5
rating by Braxton Mills
"Rebecca was great at helping me with a quote on life and auto insurance! Loved my experience with her."
We responded:
"Braxton, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brandon Baxter’s Team here in our Conway office. "
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Henry Harris

April 30, 2026

5  out of  5
rating by Henry Harris
"Go see Rebecca Conley for all your insurance needs. She will take care of any issue you have right away."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Samantha Hester

April 30, 2026

5  out of  5
rating by Samantha Hester
"This agency is the best! Karen was able to save me so much money on my car insurance, plus I was able to add renters insurance! Coverage on two vehicles, a motorcycle and renters insurance is over $100 per month cheaper than my previous coverage on just two vehicles! Can’t recommend Karen enough!!"
We responded:
"Thank you so much for the 5-star rating, Samantha! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Matthew Clarke

April 30, 2026

5  out of  5
rating by Matthew Clarke
"We saved $70/month when we switched our autos to State Farm for better coverage! We even got a life policy on my son to set him up for his future. Tabitha did a great job getting us what we need for a good price! Yall should give them a call!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Brandon Baxter’s Team. "
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Darren Jackson

April 23, 2026

5  out of  5
rating by Darren Jackson
"Karen Turner did amazing work with my claim. I had several questions and she answered every one. She guided me through the entire process as this was my first claim. I would recommend Brandon Baxter State Farm to anyone."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brandon Baxter’s Team. "
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Nylla Hines

April 17, 2026

5  out of  5
rating by Nylla Hines
"I called to get a total loss letter. I spoke with Tabitha. She was amazing. She explained everything to me so that I would be aware. I appreciated her for being such a breath of fresh air."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brandon Baxter’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Conway ."
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Bill Burchfield

April 2, 2026

5  out of  5
rating by Bill Burchfield
"Rebecca helped me tremendously when I needed information concerning my granddaughter’s policy. I could not get in touch with my granddaughter and Rebecca went the extra mile to get me the information I needed. Most importantly to me, she was doing it with a very friendly attitude and convinced me that she really likes her job and is very concerned with the customer’s needs. In this case, it was the customer’s 80 yr old grandfather. Kudos to you, Rebecca. I believe you’re a valuable employee! Thank you!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brandon Baxter’s Team! We deeply appreciate your kind words here in Conway . "
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Christina Reed

March 12, 2026

5  out of  5
rating by Christina Reed
"Since day, one, just getting a quote over the phone, all of the staff at the Brandon Baxter State Farm Agency has always gone above and beyond helping me with any, and all of my insurance needs and have answered all of my questions in a timely manner whether in person or over the phone, I would highly recommend Brandon Baxter State Farm and (Rebecca Conley is a superstar) for any and all of your Insurance needs."
We responded:
"Thank you Christina, I’m glad to hear you have had a great experience! "
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Daniel Mankey

March 4, 2026

5  out of  5
rating by Daniel Mankey
"Tabitha was very helpful with our policy review. She took the time to explain everything, including our life insurance, in a way that was easy to understand. We really appreciate her help."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Brandon Baxter’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jamie Yoshida

February 27, 2026

5  out of  5
rating by Jamie Yoshida
"We are currently planning a move to Arkansas and had the pleasure of working with Karen Turner at State Farm to get insurance quotes ahead of our relocation.

Karen has been absolutely amazing throughout the process. She has been incredibly helpful, knowledgeable, and responsive, taking the time to explain our options and make sure we understand our coverage before the move. She truly made what could have been a stressful part of relocating feel simple and organized.

I would highly recommend Karen Turner to anyone looking for insurance assistance. Her professionalism and genuine willingness to help really stand out!"
We responded:
"Jamie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Brandon Baxter’s Team here in our Conway office. "
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Brandi Mase

February 26, 2026

5  out of  5
rating by Brandi Mase
"What a wonderful experience! I was having issues with my previous insurance company, contacted Karen at Brandon Baxter Insurance and she help me so much, including saving hundreds of dollars. The process of switching insurance companies was smooth. Karen provided me with great knowledge and recommend her and this team to everyone! Thank you, Karen."
We responded:
"We appreciate your review, Brandi. We are so happy that you had such a wonderful experience with State Farm Agent Brandon Baxter’s Team here in Conway ! "
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Kurt Von Eschen

February 25, 2026

5  out of  5
rating by Kurt Von Eschen
"We joined Brandon Baxter State Farm 3 1/2 years ago and we have really enjoyed working with them. They have a fantastic customer service team and yearly they review my policies to see if I need to update or change anything based on our season of life. I feel like they clearly explain to me the ever changing landscape of home, auto and life insurance. I would highly recommend!"
We responded:
"Thank you for the amazing review, Kurt! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ryan Norris

February 13, 2026

5  out of  5
rating by Ryan Norris
"Lowell is excellent. Such a great attitude and friendly guy."
We responded:
"Thank you for your kind review of State Farm Agent Brandon Baxter’s Team. We appreciate it! Thank you for the amazing review, Ryan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "